Vinted Shoppers Share Frustration Over Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its size classifications for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Countless users and merchants have taken to social media stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Updates
Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification to its shipping options after backlash from users.
